How would you rate the current condition of the property you live in?

Mostly positive

Where is the property you rent located?

In the proposed selective licensing area

How do you rate the service you receive from your landlord or their agent? Do NOT name them

Excellent

Please tell us in brief why you rated them this way?

They respond to any issues which arise with the property appropriately and within a reasonable time

Did your landlord ask you for references before renting the property to you?

Yes

Your landlord is obligated to provide you with the following - which have you been provided with?

• Information about a deposit protection scheme

• Tenancy agreement

• Gas safety certificate

• Energy Performance certificate

• A "How to Rent" leaflet

In the last 12 months have you had problems related to (pick all that apply)

• Property condition repairs

Contact with your landlord?

• It is easy to contact landlord/agent

Have you encountered any issues in the neighbourhood around your home?

• Litter

Do you have any further comments on the condition or management of the property you live in?

N/A

How would you rate the current condition of the property you live in?

Mostly positive

Where is the property you rent located?

In the proposed selective licensing area

How do you rate the service you receive from your landlord or their agent? Do NOT name them

Good

Please tell us in brief why you rated them this way?

Do respond to and deal with complaints, but tend to be limited by landlord in speed and level to which they deal with them

Did your landlord ask you for references before renting the property to you?

Yes

Your landlord is obligated to provide you with the following - which have you been provided with?

• Tenancy agreement

• Gas safety certificate

• Information about a deposit protection scheme

Contact with your landlord?

• Landlord/agent hard to contact

• Never inspects the property

Have you encountered any issues in the neighbourhood around your home?

• Problems of nuisance neighbours

How would you rate the current condition of the property you live in?

Positive

Where is the property you rent located?

In the wider additional licensing boundary

How do you rate the service you receive from your landlord or their agent? Do NOT name them

Excellent

Please tell us in brief why you rated them this way?

When we moved in the house was in excellent condition and the landlord visited to ensure we were happy and was willing to help in any way.

Did your landlord ask you for references before renting the property to you?

Yes

Your landlord is obligated to provide you with the following - which have you been provided with?

• Information about a deposit protection scheme

• Tenancy agreement

• Gas safety certificate

• A "How to Rent" leaflet

• Energy Performance certificate

Contact with your landlord?

• Inspection once a year

• It is easy to contact landlord/agent

Have you encountered any issues in the neighbourhood around your home?

• None

Do you have any further comments on the condition or management of the property you live in?

No

How would you rate the current condition of the property you live in?

Neutral

Where is the property you rent located?

In the proposed selective licensing area

How do you rate the service you receive from your landlord or their agent? Do NOT name them

Good

Please tell us in brief why you rated them this way?

Landlord is friendly and personable-- which is nice, but they employ the cheapest possible contractors when we have needed work on the property. They fitted a new bathroom--which was nice, but it took 2 months and the contractor was rude, sexist, and left a huge mess which didn't get cleared up for months.

Did your landlord ask you for references before renting the property to you?

No

Your landlord is obligated to provide you with the following - which have you been provided with?

• Gas safety certificate

• Tenancy agreement

• Information about a deposit protection scheme

In the last 12 months have you had problems related to (pick all that apply)

• Management of the property

• Property condition repairs

Contact with your landlord?

• Inspection once a year

Have you encountered any issues in the neighbourhood around your home?

• Empty Properties

• Litter

• Noise

• Flytipping

How would you rate the current condition of the property you live in?

Mostly positive

Where is the property you rent located?

In the proposed selective licensing area

How do you rate the service you receive from your landlord or their agent? Do NOT name them

Adequate

Please tell us in brief why you rated them this way?

Will typically sort things out, but typically seem frustrated that we had stuff that needed repairing etc. Just not particularly friendly!

Did your landlord ask you for references before renting the property to you?

Yes

Your landlord is obligated to provide you with the following - which have you been provided with?

• Tenancy agreement

• Energy Performance certificate

Contact with your landlord?

• Inspection every 6 months

Have you encountered any issues in the neighbourhood around your home?

• Litter

• Problems of nuisance neighbours

• Noise